FAQs

What materials do you use for your prints?

Every print is available in two premium formats. Acrylic (also known as Chromaluxe acrylic) delivers exceptional color depth and a luminous finish that makes each image appear almost three-dimensional. Aluminum produces a sleek, contemporary look with enhanced contrast and durability. Both are mounted and ready to hang the moment they arrive.

What sizes are available?

Each piece is available in four sizes: 100x70 cm, 120x80 cm, 150x100 cm, and 180x120 cm. If you need a different size, contact us at hello@bygermanpalomares.com and we will do our best to accommodate your request.

What does "limited edition" mean?

Each photograph is printed in a strictly limited edition of 40 units across all sizes and materials combined. Once an edition sells out, it will not be reprinted. Every print comes with a certificate of authenticity.

Is the print ready to hang?

Yes. Each piece arrives mounted and ready to place on your wall. No additional framing or hardware required.Do you ship internationally?We ship within Mexico and can arrange international delivery on request. For shipping, handling, and import fees outside Mexico, contact us at hello@bygermanpalomares.com before placing your order.

How long does delivery take?

Within Mexico, delivery typically takes 5 to 10 business days. International timelines vary by destination. All pieces are carefully packaged to ensure they arrive in perfect condition.

Do you offer a satisfaction guarantee?

Yes. If your print arrives damaged or does not meet your expectations, contact us within 30 days of delivery and we will make it right, no questions asked.

Can I request a custom size or format?Yes. Reach out to hello@bygermanpalomares.com with your specifications and we will respond within 48 hours.